How can we help you?

You can use the options below however you will need to give us 2 working days notice before the payment is due:

Cancelling a standing order online

  1. Log in to your Online Banking service at www.onlinebanking.natwestinternational.com (opens in a new window)
  2. Select 'Payments & transfers' from the main menu
  3. From the 'Standing orders' section select 'Manage standing orders'
  4. From the 'Standing orders list' select the appropriate standing order then click on the 'Cancel standing order' button
  5. Please select 'Confirm' to complete your request

Cancelling a standing order using your mobile banking app

  1. Login to your Mobile Banking app
  2. On the home screen tap the ‘Payments’ button on the navigation bar located at the bottom of your screen
  3. Ensure the account displayed is where the standing order is paid from. You can easily swipe to change accounts
  4. Tap ‘Regular payments’
  5. Tap ‘Standing orders’
  6. Tap on the Standing order you wish to cancel
  7. Tap ‘Cancel Standing order’

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website