Looking for answers
Ask a question

My standing order is due out tomorrow, can I still cancel it?

You can use the options below however you will need to give us 2 working days notice before the payment is due:

Cancelling a standing order online

  1. Log in to your Online Banking service at www.onlinebanking.natwestoffshore.com (opens in a new window)
  2. Select 'Payments and transfers' from the left hand menu
  3. From the 'Standing orders' section select 'Manage standing orders'
  4. From the 'Standing orders list' select the appropriate standing order then click on the 'Cancel standing order' button
  5. Please select 'Confirm' to complete your request

Cancelling a standing order using your mobile banking app

  1. Log in to your mobile banking app
  2. Select the account that the standing order is set up on
  3. Select the 'Standing order' section
  4. Select the standing order you want cancelled. You will see the detail of the standing order, and the option to cancel the standing order will appear at the bottom of this screen