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How can I amend a standing order?

You can amend a standing order on Online Banking, by contacting telephone banking or by going in to a branch.

Amend a standing order online

To amend a standing order on Online Banking:

  1. Log in to www.onlinebanking.natwestoffshore.com (opens in a new window) at www.onlinebanking.natwestoffshore.com (opens in a new window)
  2. Select 'Payments and transfers' from the left hand menu
  3. From the 'Standing orders' section, select 'Manage standing orders'
  4. From the 'Standing orders list' select the appropriate standing order and then select the 'Amend standing order' button.
  5. If required amend the payee details and then select 'Next'
  6. If required amend the payment details and then select 'Next'
  7. Please select 'Confirm' to complete your request.
  8. Confirm the details are correct and if required authorise the changes using your card-reader
  9. Select 'Confirm' button to complete

Please note: You may need a card-reader and a card you can use with that reader to complete this process.

We require at least 3 working days' notice to amend your standing order online, however you can amend a standing order due within the next 2 working days by contacting Telephone Banking or visiting a branch.

For example: If a payment is due to leave your account on a Friday, the final opportunity to amend the standing order online is by close of business on Tuesday.