How can we help you?

The wording 'VIA MOBILE - LVP' on your statement means:

  • either you have made a payment via 'Pay someone new' in the Mobile app using just an account number and sort code
  • or you have received a payment from someone who also uses our app and has sent you money using 'Pay someone new'

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website