How can we help you?

You may not be receiving paper statements as either a joint account holder or yourself has opted to go paperless and turned off paper statements. To confirm if the account is set to receive paperless statements:

  • Log in to Online Banking
  • Select 'Statements & transactions'
  • Under 'Paperless settings' select 'Manage paperless settings'

If your paper statements have not been turned off then please ensure that we have your current address.

How do I access my bank statements online?


Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website