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How do I set up Alerts?

To set up Alerts on your account:

  1. Log into Online Banking at www.onlinebanking.natwestoffshore.com (opens in a new window)
  2. From the main menu select the 'Alerts' option.
  3. From the 'Alerts' page select the 'Manage alerts' button
  4. You will then be able to view and amend the alerts on your account.

If you cannot see a 'Manage alerts' button you will need to provide us with your email address and/or your mobile phone number using the 'Your details' section of Online Banking.

Please note: If you have provided us with a valid 07 mobile number registered with a UK Channel Islands or Isle of Man mobile phone provider then you will automatically receive Activity Alerts.

You can also register for or amend your Alerts using telephone banking or by visiting one of our branches.

Telephone banking
Jersey: 01534 282850 or +44 1534 282850 from outside the UK
Guernsey: 01481 703860 or +44 1481 703860 from outside the UK
Isle of Man: 01624 637190 or +44 1624 637190 from outside the UK
Gibraltar: 200 77737 or 00350 200 77737 from outside Gibraltar

Our Telephone Banking service is available Monday to Friday 7am to 7pm, Saturday 8am to 1pm. Calls may be recorded.

Looking for your nearest branch?
Find your nearest branch using our branch locator (opens in a new window).