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How do I order a new card to use in the card-reader?

Debit card

If you use your debit card with your card-reader and you need to order a new debit card please call telephone banking.

Telephone banking
Jersey: 01534 282850 or +44 1534 282850 from outside the UK
Guernsey: 01481 703860 or +44 1481 703860 from outside the UK
Isle of Man: 01624 637190 or +44 1624 637190 from outside the UK
Gibraltar: 200 77737 or 00350 200 77737 from outside Gibraltar

Our Telephone Banking service is available Monday to Friday 7am to 7pm, Saturday 8am to 1pm. Calls may be recorded.

Online Banking card

To undertake certain actions on the Online Banking service you may have been provided with an Online Banking card to use. This can only be used in your card-reader on the Online Banking service and cannot be used in shops or for making payments on the internet.

If you need to order a new Online Banking card please contact our helpdesk.

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