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How do I close my accounts?

If you decide that you no longer need your account(s) then please complete `Section I: Request to Close an Account` of the Customer Information Pack (CIP) and send this back to us. If you are choosing to close your account(s) there is no need for you to complete the CIP in full, you only need to complete and return `Section I: Request to Close an Account`.

Your account(s) cannot be closed over the phone or online.