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If my Apple Pay transaction isn't confirmed the first time and I try again, is there a risk I will be charged twice?

When you make a purchase using Apple Pay, the Device Account Number, (your device card number) together with a unique security code for that transaction is used to process your payment.

This security code can only be used once, and therefore your payment cannot be duplicated.

For further support, please contact our dedicated team.

Digital Wallet support (Apple Pay/Android Pay)
You can now activate your Apple Pay or Google pay by contacting us via our digital teams.

You can do this by opening Your NatWest mobile app and selecting "Help" on the bottom menu and then "Message us".

Or alternatively you contact us by visiting Apple Pay (opens in a new window) or Google Pay (opens in a new window) on your mobile browser and selecting to contact us in your preferred method.

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