How can we help you?

If you're seeing the message 'number is registered with another bank', it means your mobile number is registered for the Paym service with another bank.

You need to cancel the current registration with your other bank before you can register your mobile number for Paym with NatWest International.

If you are not aware of an existing registration, please contact us.

Have you met Cora, your digital assistant?
Cora can help you with a wide range of queries, including this one.

Ask Cora

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website