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I have tried to register for Paym but a 'number is registered with another bank' message is displayed.

If you are seeing the 'number is registered with another bank' message this means your mobile number is registered for the Paym service with another bank.

You need to cancel the current registration with your other bank before you can register your mobile number for Paym with NatWest.

If you are not aware of an existing registration, please contact us.

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