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I have tried to register for Paym, but a 'no eligible accounts' message is displayed.

If you are seeing the 'no eligible accounts' message this means that you do not have an account that can be registered for Paym.

If you believe you do have an eligible account, please contact us.

Mobile banking helpdesk
0345 366 7004 (overseas +44 2381 244182)
Open Monday to Saturday 8am - 6pm except public holidays
Calls may be recorded

Please note: Paym is not currently available for business accounts.