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I am unsure about the charges in my Annual Summary, what can I do?

If you're unsure about any of the charges in your Annual Summary, please contact telephone banking or visit your local branch.

Please note that we will always give you notification before charging your account.

Telephone banking
Jersey: 01534 282850 or +44 1534 282850 from outside the UK
Guernsey: 01481 703860 or +44 1481 703860 from outside the UK
Isle of Man: 01624 637190 or +44 1624 637190 from outside the UK
Gibraltar: 200 77737 or 00350 200 77737 from outside Gibraltar

Our Telephone Banking service is available Monday to Friday 7am to 7pm, Saturday 8am to 1pm. Calls may be recorded.

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Find your nearest branch using our branch locator (opens in a new window).