How can we help you?

This is because we need to be sure the new instruction is coming from yourself. Using your card with the card-reader is like giving us your electronic signature - adding another layer of security to your banking transactions.

For further information on using a card-reader please see Do you have a card-reader? (opens in a new window).

Alternatively you may be eligible to use your biometrics on your mobile app.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website