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I am trying to register for Paym but my mobile number is wrong?

If you are trying to register for Paym and the mobile number displayed is wrong you will need to update your number first.

This can be done by logging in to Online Banking at www.onlinebanking.natwestoffshore.com (opens in a new window) - you will require a card-reader to make this change

Once we have your correct mobile number you can register for Paym using the mobile banking app.