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How can I re-instate a direct debit?

We can reinstate any direct debit that has been cancelled within the past 90 days. This can be done in branch or through telephone banking. 

We cannot reinstate a direct debit if the mandate was cancelled over 90 days ago. Direct debits are requested from your account by the beneficiary (the person who receives the money from your account). If you want to re-instate a cancelled direct debit that was cancelled over 90 days ago, please contact the company that receives your payment. They will arrange to re-instate the direct debit on your account.

Telephone banking
Jersey: 01534 282850 or +44 1534 282850 from outside the UK
Guernsey: 01481 703860 or +44 1481 703860 from outside the UK
Isle of Man: 01624 637190 or +44 1624 637190 from outside the UK
Gibraltar: 200 77737 or 00350 200 77737 from outside Gibraltar

Our Telephone Banking service is available Monday to Friday 7am to 7pm, Saturday 8am to 1pm. Calls may be recorded.