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What if I don't want a contactless card?

While the contactless card is our most advanced debit card yet we understand not everyone will want it. If you contact us we will be happy to talk to you about opting out of having a contactless card.

Please note the alternative type of debit card has slightly reduced functionality as it cannot be used at card-readers that don't connect to the bank's systems. These readers are not common - examples include unattended petrol pumps and some readers on trains or aeroplanes.

Telephone banking
Jersey
Call us on 01534 282850 (from abroad, please call +44 1534 282850)

Guernsey
Call us on 01481 703860 (from abroad, please call +44 1481 703860)

Isle of Man
Call us on 01624 637190 (from abroad, please call +44 1624 637190)

Gibraltar
Call us on 200 77737 (from outside Gibraltar, please call 00350 200 77737)

International banking customers
Call us on 01534 282300 (from abroad, please call +44 1534 282300)

Please have your customer number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to online banking.
Our Telephone banking service is available Monday to Friday 9am to 5pm. Calls may be recorded.