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How do I set up a standing order?

A standing order is when you tell us to pay a fixed amount to someone straight from your account at regular intervals. The money is taken from your account automatically on a fixed date and will show up on your statement.

To set up a standing order online

You will require a card-reader and a card you can use with that reader to complete this process.

  1. Access your Online Banking service
  2. Select 'Payments and transfers' from the left hand menu
  3. Under the 'Standing Orders' heading select 'Create a standing order'
  4. Type in the payees name
  5. Type in their bank account number
  6. Type in their sort code
  7. Type in a reference
  8. Select a payment period
  9. Click 'Next'
  10. Choose the account the standing order is to be paid from
  11. Enter the amount
  12. Select when and how often you want your standing order to be paid
  13. Click 'Next'
  14. A summary of your standing order will be displayed, check the details and authorise with your card-reader
  15. Once authorised with your card-reader, your new standing order will be set up

To set up a standing order using your mobile app

  1. Log in to your mobile app
  2. Select the account that you want to set up the standing order to come from
  3. Select the 'Standing order' section
  4. Select the '+' icon at the top right of the screen to add a new standing order
  5. Choose your payee from the lists provided - either to a payee, company or your own account
  6. Follow the on screen steps to set up the description, amount and payment intervals
  7. Review and confirm the details

You can also set up a standing order through telephone banking or you can visit your branch.

Telephone banking
Jersey: 01534 282850 or +44 1534 282850 from outside the UK
Guernsey: 01481 703860 or +44 1481 703860 from outside the UK
Isle of Man: 01624 637190 or +44 1624 637190 from outside the UK
Gibraltar: 200 77737 or 00350 200 77737 from outside Gibraltar

Our Telephone Banking service is available Monday to Friday 7am to 7pm, Saturday 8am to 1pm. Calls may be recorded.

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