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How do I report a lost or stolen card / cheque book?

If you've lost your debit card, credit card or cheque book, or you've had it stolen, it's important to let us know as soon as you can.

Report a lost or stolen debit card or cheque book
Jersey
Call us on 01534 282850 (from abroad, please call +44 1534 282850)

Guernsey
Call us on 01481 703860 (from abroad, please call +44 1481 703860)

Isle of Man
Call us on 01624 637190 (from abroad, please call +44 1624 637190)

Gibraltar
Call us on 200 77737 (from outside Gibraltar, please call 00350 200 77737)

International banking customers
Call us on 01534 282300 (from abroad, please call +44 1534 282300)

Open Monday to Friday 9am - 5pm. Calls may be recorded.
Outside these hours please call 0370 600 0459 (From abroad please call +44 1268 500 813).

Report a lost or stolen NatWest credit card
Card loss centre: 0370 600 0459
From abroad: +44 1268 500 813
Minicom: 0800 917 0526

Open 24 hours a day. Calls may be recorded.

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