How can we help you?

Paid for goods that didn’t arrive or returned items to the supplier however you haven't received a refund to your account?

We’ve created an online card payment dispute form to make reporting debit card payment issues as easy as possible. The form will take approximately 5 minutes to complete and you will receive automatic updates throughout your claim.

To find out more, please visit our debit card payment support webpage.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website