How can we help you?

First, check the number on the app matches the barcode or QR code rather than the loyalty scheme account number. Sometimes the App may add extra characters to the end of the code, but this will still work. We recommend trusting the app scanner and trying this barcode in store.  If this doesn’t work in store, please contact the retailer directly.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website