How can we help you?

If you see this message :

Your activation code has not been recognised. To access Online Banking you'll need to re-register.

It means your activation code has been entered incorrectly too many times.

You'll need to re-register for Online Banking (opens in a new window). Once registered, you'll either get access to Online Banking straight away or a new activation code will be sent to you.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website