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How do I change the PIN for my debit card?

Changing your debit card PIN

You can change the PIN for your debit card at any Royal Bank of Scotland, NatWest or Isle of Man Bank cash machine. Simply insert your card and follow the on-screen instructions. Please choose your new PIN carefully and don't share it with anyone else.

Forgotten your debit card PIN?

If you have forgotten the PIN for your debit card please contact us.

Telephone banking
Jersey: 01534 282850 or +44 1534 282850 from outside the UK
Guernsey: 01481 703860 or +44 1481 703860 from outside the UK
Isle of Man: 01624 637190 or +44 1624 637190 from outside the UK
Gibraltar: 200 77737 or 00350 200 77737 from outside Gibraltar

Our Telephone Banking service is available Monday to Friday 7am to 7pm, Saturday 8am to 1pm. Calls may be recorded.

Forgotten your credit card PIN?

If you have forgotten the PIN for your credit card please call the number on the back of your credit card. Calls may be recorded.