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Why can I not see who my direct debit was paid to?

Some beneficiaries have a long narrative and therefore may show on your service as **MLN** (Multi Line Narrative).

In most cases this will update overnight to show the beneficiary name. If this doesn't happen and you need more information please call our telephone banking helpdesk.

Telephone banking
Jersey: 01534 282850 or +44 1534 282850 from outside the UK
Guernsey: 01481 703860 or +44 1481 703860 from outside the UK
Isle of Man: 01624 637190 or +44 1624 637190 from outside the UK
Gibraltar: 200 77737 or 00350 200 77737 from outside Gibraltar

Our Telephone Banking service is available Monday to Friday 7am to 7pm, Saturday 8am to 1pm. Calls may be recorded.