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Your debit card

If your debit card is not working for any transaction, please contact us or visit your local branch.

Telephone banking
Jersey: 01534 282850 or +44 1534 282850 from outside the UK
Guernsey: 01481 703860 or +44 1481 703860 from outside the UK
Isle of Man: 01624 637190 or +44 1624 637190 from outside the UK
Gibraltar: 200 77737 or 00350 200 77737 from outside Gibraltar

Our Telephone Banking service is available Monday to Friday 7am to 7pm, Saturday 8am to 1pm. Calls may be recorded.

Looking for your nearest branch?
Find your nearest branch using our branch locator (opens in a new window).

Your Online Banking card

If your Online Banking card for use with a card-reader is not working, please contact our helpdesk. Please have your Online Banking customer number to hand.

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