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I am struggling with my loan monthly payments, can you help?

If you're experiencing difficulty please contact us. It's important you take action as soon as possible. We can offer guidance and may even be able to defer or reschedule your loan repayments.

Telephone banking
Jersey: 01534 282850 or +44 1534 282850 from outside the UK
Guernsey: 01481 703860 or +44 1481 703860 from outside the UK
Isle of Man: 01624 637190 or +44 1624 637190 from outside the UK
Gibraltar: 200 77737 or 00350 200 77737 from outside Gibraltar

Our Telephone Banking service is available Monday to Friday 7am to 7pm, Saturday 8am to 1pm. Calls may be recorded.

Or please visit your local branch.

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Find your nearest branch using our branch locator (opens in a new window).