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Step 1 of 5 - Selecting a card

Select a card from the drop down list displayed in 'Step 1'.

The card(s) listed will either be a debit card that you use with your account or an Online Banking card.

If more than one card is listed, check that the card you're using with the card-reader matches the one you've selected on the screen.

Image of Card matching the one selected in the drop down list

Make sure the chip on your card is facing you and insert the card chip side first into the card-reader.

The reader will turn on automatically.

When your card is inserted correctly, you'll see the message 'SELECT FUNCTION' on the display.

Questions you may have on this step