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How do I contact you for Online Banking help?

Card-reader assistance

For help with Online Banking or for card-reader assistance, please chat with us.

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Account queries

If you have an account specific question please call Telephone Banking using the same Security Details as Online Banking.

Telephone banking
Jersey
Call us on 01534 282850 (from abroad, please call +44 1534 282850)

Guernsey
Call us on 01481 703860 (from abroad, please call +44 1481 703860)

Isle of Man
Call us on 01624 637190 (from abroad, please call +44 1624 637190)

Gibraltar
Call us on 200 77737 (from outside Gibraltar, please call 00350 200 77737)

International banking customers
Call us on 01534 282300 (from abroad, please call +44 1534 282300)

Please have your customer number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to online banking.
Our Telephone banking service is available Monday to Friday 9am to 5pm. Calls may be recorded.