How can we help you?

To remove someone from a joint account we require written instructions, signed by all parties on the account.

The letter should include:

  • account number and sort code of the account(s) to be changed
  • details of the person to be removed from the account(s)
  • the date you wish the instruction to take effect
  • details of any outstanding lending facilities connected to the account(s) such as an overdraft, loan or mortgage. If you have any outstanding lending facilities, please advise:
    • if the facilities are to be repaid or amended?
    • who is to be responsible for any outstanding sums?
  • confirmation that any cards and cheque books issued to the person being removed have been destroyed
  • details of all standing orders and direct debits on the account(s) advising if these should continue to be paid, amended or cancelled

Please send the instruction to a branch or Relationship Manager or visit a branch.

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Please note: For loan and mortgage accounts, parties CANNOT be removed from those accounts. A new application for a loan or mortgage in the remaining party name(s) would be required.

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