We can re-instate a direct debit if it:
- Was cancelled in error by the bank, or
- Is payable to a NatWest International product e.g. a mortgage
The direct debit also must have been cancelled in the last 60 days.
If the above applies to you, please visit us in branch or get in touch via telephone banking where we will be happy to help. If not, please contact the company that receives your payment directly and they will arrange to reinstate the direct debit on your account.
Telephone banking
Jersey
01534 282850
Call +44 (0) 1534 282850 from abroad
Guernsey
01481 703860
Call +44 (0) 1481 703860 from abroad
Isle of Man
01624 637190
Call +44 (0) 1624 637190 from abroad
Gibraltar
200 77737
Call 00350 200 77737 from abroad
International banking customers
01534 282300
Call +44 (0) 1534 282300 from abroad
Lines are open Monday to Tuesday 9am - 5pm, Wednesday 10am - 5pm and Thursday to Friday 9am - 5pm (except public holidays). Calls may be recorded.