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A standing order is when you tell us to pay a fixed amount to someone straight from your account at regular intervals. The money is taken from your account automatically on a fixed date and will show up on your statement.

To set up a standing order using your mobile app

  1. Log into the mobile app
  2. On the home screen tap the ‘Payments’ button on the navigation bar located at the bottom of your screen
  3. Ensure the account displayed is where the Standing order is to be paid from. You can easily swipe to change accounts
  4. Tap ‘Regular Payments’
  5. Tap ‘Standing orders’
  6. Tap ‘Create standing order’
  7. Tap Choose person or Business
    • Under ‘Choose Payee’ – When ‘Payee’ is selected this shows an existing payee that has been added through online banking previously using a card reader. (To send a Standing Order to a new payee, please use Online Banking)
    • ‘Company’ – (E.g., Regular Bill payment)
    • Account’ – You can Choose one of your other accounts held.
  8. Follow the on screen steps to set up the description, amount and payment intervals
  9. Review and confirm the details

To set up a standing order online

You will require a card-reader and a card you can use with that reader to complete this process.

  1. Access your Online Banking service at www.onlinebanking.natwestinternational.com (opens in a new window).
  2. Select 'Payments & transfers' from the main menu.
  3. Under the 'Standing Orders' heading select 'Create a standing order'.
  4. Type in the payees name.
  5. Type in their bank account number.
  6. Type in their sort code.
  7. Type in a reference.
  8. Select a payment period.
  9. Click 'Next'.
  10. Choose the account the standing order is to be paid from.
  11. Enter the amount.
  12. Select when and how often you want your standing order to be paid.
  13. Click 'Next'.
  14. A summary of your standing order will be displayed, check the details and authorise with your card-reader.
  15. Once authorised with your card-reader, your new standing order will be set up.

Ask Cora

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Find Cora in the mobile app, Online Banking or our website