How can we help you?

At NatWest International we will never ask our customers for any personal information by email. You should not respond to any email asking you to divulge your full PIN or password we would only ever ask for random characters.

If you have received a fraudulent or suspicious email and not responded to it please forward the email to phishing@natwest.com.

However, if you have responded to the email and/or you suspect that any of your accounts with us have been accessed online by someone other than yourself please contact us immediately.

Telephone banking

Jersey
01534 282850
Call +44 (0) 1534 282850 from abroad

Guernsey
01481 703860
Call +44 (0) 1481 703860 from abroad

Isle of Man
01624 637190
Call +44 (0) 1624 637190 from abroad

Gibraltar
200 77737
Call 00350 200 77737 from abroad

International banking customers
01534 282300
Call +44 (0) 1534 282300 from abroad

Lines are open Monday to Tuesday 9am - 5pm, Wednesday 10am - 5pm and Thursday to Friday 9am - 5pm (except public holidays). Calls may be recorded.

Outside these hours, please call 0800 032 5963 or +44 (0) 131 339 7609 from abroad.

Visit our Security Centre (opens in a new window) on natwestinternational.com for further advice on handling phishing e-mails and other security issues such as viruses spyware and trojans.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website