How can we help you?

Make a payment or pay a bill to a person or company from your bank account.

How do I make a payment?

  1. Log in to your Online Banking service at (opens in a new window)
  2. If you are paying someone via Online Banking for the first time, or paying someone new, you will need to authorise the payment using your card reader, or your mobile app if you have registered for biometrics
  3. Select 'Payments and transfers' from the main menu to take you to the Payments and transfers landing page
  4. Choose the account you want to make the payment from using the account picker
  5. Select either 'Pay someone new' or 'Pay one of your saved payees' under 'Select who to pay'
  6. Follow the instructions on screen until you reach the confirmation page which will let you know that your payment is complete or scheduled

If you don't have any payees set up please see, How do I add a new payee using Online Banking?

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website