How can we help you?

Firstly you need to confirm with your payee that you have been given the correct account number and sort code details for their account.

It may be that you have already added that payee in the past through an account which has since been amended or closed or if it was added through a business account which no longer exists. To discuss the payee details further please call telephone banking using the same Security Details as Online Banking.

Telephone banking

Jersey
01534 282850
Call +44 (0) 1534 282850 from abroad

Guernsey
01481 703860
Call +44 (0) 1481 703860 from abroad

Isle of Man
01624 637190
Call +44 (0) 1624 637190 from abroad

Gibraltar
200 77737
Call 00350 200 77737 from abroad

International banking customers
01534 282300
Call +44 (0) 1534 282300 from abroad

Lines are open Monday to Tuesday 9am - 5pm, Wednesday 10am - 5pm and Thursday to Friday 9am - 5pm (except public holidays). Calls may be recorded.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website