How can we help you?

You'll need an Online Banking activation code when you register or re-register or for Online Banking. It's used to generate or reset your PIN and password for Online Banking at (opens in a new window).

We'll send your activation code by text message if you have a UK mobile number, or by post. If your activation code is sent by text, you'll recieve it 48 hours after you register. If it's sent by post, it will arrive in 7 - 10 days.

Need an activation code? Please set up Online Banking (opens in a new window) or re-register for Online Banking (opens in a new window).

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website