How can we help you?

After you add credit cards or debit cards to Wallet, you can change the default card or remove a card at any time. You can have up to 8 different cards on any device.

Change your Apple Pay default card

The first card you add to Wallet as your default card. To change your default card:

  1. Go to Settings > Wallet & Apple Pay.
  2. Tap 'Default Card'.
  3. Choose a new card.

Remove a card from Apple Pay

You can remove a card from Apple Pay at any time.

  1. Go to Settings > Wallet & Apple Pay.
  2. Tap the card that you want to remove.
  3. Tap 'Remove Card'.

Replace an existing card on Apple Pay

e.g. when your card is expiring and you have received your replacement card.

  1. Remove the old card from Apple Pay.
  2. Follow the instructions on How do I set up Apple Pay on my device?

To find out more about Apple Pay, you can visit the Apple website (opens in a new window).

For further support, please contact our dedicated team.

Digital Wallet support for Apple Pay or Google Pay

You can activate Apple Pay or Google Pay by contacting us via the NatWest International mobile app. You can do this by opening the app and selecting ‘Help’ on the bottom menu and then ‘Message us’. Mobile support is available 24/7. Transcripts may be recorded for training and monitoring purposes.

For more information please visit our Apply Pay (opens in a new window) or Google Pay (opens in a new window) support pages.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website